Recruitment is top of the agenda

Recruitment is a top priority at North East Ambulance Service and one we are constantly working on to improve the quality of our service to both staff and patients.

With more than 100 paramedic vacancies to fill, we face a similar problem to our ambulance service colleagues across the country.

While we have significant shortages, we will continue to use third party resources, such as British Red Cross and St John Ambulance, to help us provide the coverage needed across the region.

NEAS has also recently introduced a number of new roles.

We have successfully internally recruited 53 Emergency Care Clinical Managers, who will work as an operational member of front-line staff as well as providing clinical supervision and looking after the welfare of front-line staff.

The introduction of this role follows a Care Quality Commission (CQC) inspection in May 2014, where we were asked to address concerns around supporting workers.

NEAS has also welcomed five new members of staff into Operational Support Operative posts, whose role will be to undertake administrative tasks, such as preparing reports and arranging meetings, as well as five Station Support Operatives, whose tasks will include delivering uniforms, collecting mail and correcting minor station health and safety issues.

In April we will be welcoming Karen Forsyth to NEAS as our new Head of Human Resources, and have already welcomed back Neil Gatenby to his old post as Head of Recruitment Team.

We have also recently appointed a new Trust Secretary and are currently advertising for a new Executive Director for Workforce and Operational Development, with the post’s portfolio extended to include strategic planning, transformation, performance management, in addition to workforce and organisational development. 

Yvonne Ormston, Chief Executive, said: “I’m delighted to welcome new faces to the organisation and hope they feel at home with NEAS.

“We still have a long way to go before we can say we have a full team but we’re working hard to recruit the frontline staff that we so desperately need.”

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