NEAS is piloting a new transport model in response to concerns raised by our staff, our commissioners and patients.
The Integrated Care and Transport (ICaT) project aims to address concerns raised about the availability of resources and timeliness of responses, particularly for the lower-acuity urgent cases.
It also comes at a time when emergency and urgent care health systems up and down the country are under pressure and need to offer more mobile treatment services to treat and care for more people at home.
There is also a national drive to upskill the Paramedic workforce
ICaT provides NEAS with the opportunity to alleviate current pressures and pave the way to develop a future sustainable delivery model, drawing on excellent results from our Durham Urgent Care Transport (DUCT) service and a senior Clinician model developed by South East Coast Ambulance Service (SECAmb) and South West Ambulance Service (SWAST).
It aims to create an integrated response utilising a range of responding vehicles with a mixture of crew types, integrating our PTS drivers with our Emergency Care Assistants (ECAs) and Emergency Care Technicians (ECT), bringing in a new role that can works seamlessly across urgent and planned workloads.
We are also piloting the introduction of an Advanced Practice Paramedic or Nurse role (APP/APN), who will have a senior clinical skill-set, treating patients safely at home and acting as a point of clinical guidance for operational crews, helping to reduce conveyances to hospital.
Jonathan Knox, Head of Commercial Development, said: “Over the next year we will be piloting this service, with Advance Practice clinicians and new Integrated Care resources initially being rolled-out in Northumberland and Durham.
“As well as offering our patients a better experience, responding to their clinical need on scene or in their own home and enabling them to stay at home, our paramedics can focus on emergency incidents and it also creates exciting career progression opportunities.”